Returns & Refunds

We want you to feel confident shopping with ShowrShield. Due to the personal-care nature of our product, returns are accepted only on items that are unopened, unused, and in their original packaging.

How to start a return

Returns must be requested within 14 days of delivery. To start a return, please email info@showrshield.com with your order number and reason for return. If your return is approved, we will provide return instructions and the correct return address.

Return conditions

For hygiene reasons, we cannot accept returns or issue refunds for any ShowrShield product that has been opened, used, worn, removed from its original packaging, damaged after delivery, or returned in a condition that cannot be resold as new.

Refunds

Customers are responsible for return shipping costs. Original shipping charges are non-refundable. We recommend using a trackable shipping service, as we are not responsible for returns lost in transit.

Once your return is received and inspected, we will notify you whether your refund has been approved. If approved, your refund will be issued to the original payment method, excluding original shipping costs.

Damaged, defective, or incorrect items

Please inspect your order when it arrives. If your item arrives damaged, defective, or incorrect, please contact us at info@showrshield.com within 7 days of delivery with your order number and photos of the issue.

If the issue is approved, we will make it right by offering a replacement, store credit, or refund at our discretion. ShowrShield reserves the right to request that the item be returned before a replacement or refund is issued.

Final sale items

Opened or used products are final sale. Gift cards, if applicable, are final sale. Sale or promotional items may be final sale unless otherwise stated at the time of purchase.

ShowrShield is intended for personal care and beauty use only and is not a medical device.